Frequently Asked Questions

Welcome to Holiday Light Solution Frequently Asked Questions section – your go-to resource for all things bright and brilliant! Got questions about our services, installation process, or maintenance? We’ve got you covered! Dive in and discover everything you need to know to illuminate your space with ease and confidence.

We Provide All Supplies

At Holiday Light Solution, we take the hassle out of your lighting projects by providing all the necessary supplies for any installation or service. From high-quality bulbs to sturdy fixtures, we ensure that every aspect of your lighting needs is met with top-notch materials and expertise.

Safe & Professional Installation

At Holiday Light Solution, safety and professionalism are our top priorities. Our experienced team meticulously plans and executes installations, adhering to industry best practices and safety standards. Rest assured, your lighting project is in capable hands, ensuring a safe and stunning result every time.

Free Maintenance Calls

Customer satisfaction is paramount, which is why we offer complimentary maintenance calls to ensure your lighting installation remains flawless throughout the season. Our dedicated team is just a phone call away, ready to promptly address any issues or concerns, ensuring your display continues to shine bright without any interruptions.

General FAQ

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Are you licensed and insured?

We are proud to be fully licensed with the State of Oregon Contractors 245523 and construction board for permanent lighting. Moreover, we provide comprehensive insurance coverage including workers comp and general liability, ensuring your peace of mind while enjoying our exceptional seasonal lighting services.

How long will the LED's last?

RGB-LED’s in a perfect world, pretty much run forever, though over time the light output will slowly get lower. Most LED’s have about the same specs for hours, which is about 80% of initial brightness at 30,000 hours, and 70% around 50,000 hours. This is accurate for Minleon LED’s.

Permanent Installation FAQ

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Are you licensed and insured?

We are proud to be fully licensed with the State of Oregon Contractors 245523 and construction board for permanent lighting. Moreover, we provide comprehensive insurance coverage including workers comp and general liability, ensuring your peace of mind while enjoying our exceptional seasonal lighting services.

How long will the LED's last?

RGB-LED’s in a perfect world, pretty much run forever, though over time the light output will slowly get lower. Most LED’s have about the same specs for hours, which is about 80% of initial brightness at 30,000 hours, and 70% around 50,000 hours. This is accurate for Minleon LED’s.

How long will the track last on my home?

The track is UV-coated PVC material. We adhere the track using 3m VBH tape on the underside of gutters and any facia boards we screw the track to the board.

Will the permanent lighting on my home cause an issue with an active home owner association?

Efforts have been made to ensure that the permanent lighting remains discreet from the street unless one knows where to look on a property. Standard HOA regulations usually specify that seasonal lighting should be up and taken down within approximately 30 days of each holiday. Holiday Light Solution offers a comprehensive spreadsheet listing various holidays and their corresponding color schemes, aiming to assist HOAs in avoiding any complications.

What is the warranty for the installation, LED's, and firmware updates?

The Holiday Light Solution warranty lasts for one year from the installation date, covering the installation. The Minleons warranty is also valid for one year from the LED installation. Firmware for Meshtek is updated two to three times a year. Holiday Light Solution will include the first year one-time firmware update and service call. After the first year, a service contract can be signed. Please let us know if you are interested in the service contract after the first year.

Will the lights add value to my home?

While not a guaranteed value-add, having permanent LED lights in a home can be appealing to buyers who seek a ready-to-enjoy space. In case a buyer prefers the lights removed, Holiday Light Solution is willing to negotiate with the homeowner regarding the removal cost.

Seasonal Lighting FAQ

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Will you install lights that we already own?

No. Our installation services are exclusively available for our products, guaranteeing consistent and exceptional quality. Our products surpass anything found in stores, with a strong emphasis on prioritizing quality. Experience superior lighting solutions with us!

How much will it cost us to have our lights and decorations installed and taken down?

Our installations are expertly tailored to match each owner's unique preferences and property. With a wide variety of options, our quotes empower you to choose a design and cost that perfectly aligns with your requirements. Additionally, we offer assistance in gradually building and expanding your lights and decorations to create an enchanting atmosphere. Explore our customizable solutions today! Our minimum price for a seasonal lighting project is $550.

Is there a warranty in case the lights stop working or there is a problem?

Our comprehensive pricing covers maintenance and troubleshooting of lights and decorations during the first two installation years. Experience hassle-free services and ensure a seamless display for your property. 

What is the difference between the lights you install and the ones I can buy at my local retailer

Our product offers high-quality commercial-grade bulbs and socket strings with a longer lifespan. For example, our 5MM LED lights can only be found at retailers specializing in commercial holiday lighting, rather than mainstream stores like Walmart or Home Depot. Ensure durability and longevity with our premium lighting solutions.

Do we need to be home during the installation of exterior lights?

No, it is not necessary for you to be present at home during the exterior installations. However, we kindly request that you relocate any vehicles parked in front of the garage or in spaces where we may require ladders. This ensures a smooth process and safeguards the safety of our team and your property.

Are you licensed and insured?

We are proud to be fully licensed with the State of Oregon Contractors 245523 and construction board for permanent lighting. Moreover, we provide comprehensive insurance coverage including workers comp and general liability, ensuring your peace of mind while enjoying our exceptional seasonal lighting services.

How long will the LED's last?

RGB-LED’s in a perfect world, pretty much run forever, though over time the light output will slowly get lower. Most LED’s have about the same specs for hours, which is about 80% of initial brightness at 30,000 hours, and 70% around 50,000 hours. This is accurate for Minleon LED’s.

How early do you begin hanging Christmas lights?

We begin installing Christmas lights as early as October 1st, and our Halloween lights start as early as September 1st. Our expertly installed lights feature concealed cords and hidden timers, ensuring they seamlessly blend into your surroundings. Experience stunning holiday decorations that won't detract from your home's aesthetic.

Will you come back to remove my Christmas lights at the end of the season?

Yes, we start removing lights the first week of January. Depending on weather, we finish by the end of the month.